23rd June 1980
Discovering people / viewpoint networks in conferences
- / -
Based on documents, tables and maps prepared by Stafford Beer
, Syd Howell, Alan
Mossman, and Gordon Pask
on the occasion of a conference on Improving the Human
Condition: Quality and Stability in Social Systems
-- the Silver Anniversary
International Meeting (London, 1979) of the Society for General Systems Research
(SGSR) appeared in: Transnational Associations
, 32, 1980, 10, pp. 411-420.
A description of
a subsequent use of the technique
on the occasion of the World Forum of International
/ Transnational Associations (Brussels, 1980) appeared in Transnational Associations
33, 1980, 2, pp. 103-106. [PDF version
; in collection PDF version
This paper gives an overview of the process and the results of the "Call
to experiment" launched by Stafford Beer, Past-President of the Society
for General Systems Research (SGSR), during the recent international conference
of the Society in London. The theme of the conference was: "Improving the
human condition; quality and stability in social systems". His justification
for the experiment in an inaugurai address, appeared in a previous issue of
Transnational Associations (1 ). A description of the process as an aspect
of "participant interaction messaging" appeared in an earlier issue
(2). Stafford Beer's specific proposal to the 228 participants is reproduced
here (see Insert 1 ). The following description is that of an interested participant
and does not necessarily reflect all the concerns of the people who made the
whole experiment happen, namely Stafford Beer and his colleague Gordon Pask
(who initiated the idea and Alan Mossman and S D Howell (who made it work with
some assistance from the others).
|Insert 1: Stafford Beer's Proposal
A large supply of small blank white cards is available in the
I ask everyone to subscribe to a single statement, written on
a card, at least by the time proceedings begin tomorrow morning, and to
mail that card in the postbox provided there.
What statement ? That is for you to decide. It should be something
relevant to the purposes that brought us all here. It could be a declaration,
a comment, a question, an injunction, or something e/se that you want
to put down. But it should be something you regard as important
Watch out for motherhood statements. In case anyone present does
not know this trick: make sure that the negative of the statement would
find defenders. If not, you have made an empty utterance.
Perhaps you have more than one statement to make. Then please
use more than one card- otherwise sorting becomes impossible.
Please make a conscious effort to avoid the accepted categories
: of this conference, of world-affairs, and (forgive me. but especially)
of your own specialism.
You might say something that has never been reimage garded as relevant;
or someting which - because of the logic of accepted language - could
not even be said. In that case, your powers of communication will be strained.
So far I have spoken to you individually, because I believe in
the individual. Make your personal statement, ascribe your name, and post
it - by all means. You personally are the unit subset of a group. Then
what became of the self-organizing groups of two or more ? Easy: if they
can agree on a statement, then all of them add their names.
I asked earlier that each of you should "subscribe - to a
statement by the morning, and avoided the phrase "write a statement",
for just this reason. The more people who discharge the obligation that
I am trying to lay on them in group form, the better. Each can make a
statement of his own too. of course, but it would be good to catch on
to the synergy of emergent groups as soon as we can.
Please PRINT your names.
Description of Round 1
Step 1: Statement formulations Participants responded enthusiatically
to the proposal. Cards bearing statements were prepared and left in the "message
Step 2: Editorial regrouping The cards were sorted into "foci
of concern - in the light of the judgment of the metaconference team. This resulted
in 70 "statements "which were typed in sequence on a numbered list
(see Insert 2),
Step 3: Statement list for participant response The list was reproduced
and distributed to participants. The list was introduced by some remarks. As
indicated, people were asked to respond very quickly - and did so. They were
also free to introduce new statements on cards, by mailing them in the same
box in which the lists were returned.
Step 4a: Computer processing (people correlations) Each reply received
from participants was numbered for identification during data manipulation.
Of the 114 replies, 19 were anonymous (although 11 of these seemingly because
they forgot to insert their names, for they later identified themselves, after
the data had been processed). The time-consuming part of the task (since no
typists were available) was feeding the data into the computer system via a
terminal. Once in, a standard statistical programme was used to correlate the
patterns of response of each participant.
This took less than a minute of computer time at some distant location
in the network. The results were then printed out in tabular form as indicated
in Insert 3.
shows, for a given pair of participants, the degree of correlation between the
pattern of their responses to the 69 statements (0.00 being zero; 1.00 being total; with -indicating negative
Because of the format of the table it was printed out in several sections which
were attached together with adhesive tape (making a table of 50 x 180 cm).
Step 4b: Computer processing (statement correlations) Once the data
had been inserted for Step 4a. it was also available to determine the correlations
between the statements (Using the same statistical technique). "Correlation"between
any pair of the 69 statements then means the degree of similarity of the profile
of responses to those statements amongst all responding participants. This of
course does not mean that all respondents attached the same meanings to the
answers they gave. The results were printed out in the same way as for Step
Step 5a: Communication of results to participants (tables) The two
tables (people correlations and statement correlations) were attached to a
wall in the reception area, and were the focus of much interest and discussion,
if only arising from curiosity. The two people responsible. Alan Mossman and
Syd Ho-well, explained to individual participants with whom they were indicated
as being linked.
Step 5b: Communication of results to participants (maps) They also
used the tabulated information on people to draw out manually network maps
of the linkages between people (see Insert 4) in the light of the degree of
correlation between them. Simple maps could be constructed by neglecting all
but the higher degrees of correlation (see Insert 5). More complex maps could
be constructed by including lower degrees of correlation. In each case "isolated"
individuals were omitted from the maps, or listed on the edge of the map.
On the maps the participants were identified either by number only or also
by name. The latter could of course be obtained from the table. The maps were
the focus of even more interest than the tables, for obvious reasons.
Step 5c: Communication of results to participants (card display)
The cards, once processed by the "editorial group"were stuck on
a wall in the reception area. The wall was roughly divided into labelled zones
which thus served to cluster the cards. The original intention was also to
use the wail area to present statements that would be amalgamations of single-card
statements. These would have been "metalinguistic to the formal proceedings".
Participants would then have been invited to subscribe their names to such
statements. In practice the wall space was also used by participants to display
comments that were not processed through the editorial group (or may have
been deliberately rejected by them).
Comments on Round 1 Those conducting the exercise formulated a set
of comments on the results of the first Round which were distributed with
the invitation to participate in the second. The comments are as follows :
Comment 1: Interpreting "average" replies Like every aspect
of this process, the "average" reply is corrupted with random noise.
There is not only a legitimate randomness, from the different views which
people hold, and the different meanings which they give to words, but also
there is a less legitimate element of randomness, due to vagueness in the
statements, and to the excessive compression of using a seven point scale.
Comment 2: "Agree" vs. "Important" The implication that
"agree" and "important" could be handled together on the
seven-point scale was unsatisfactory. They were meant to be complementary,
but in fact they clashed. Since it is not possible to cope simultaneously
with "agree/disagree and "important", participants
are asked to rate Round 2 statements in terms of "agree/disagree"
Comment 3: How to determine a view We suggest applying a crude filter
to reduce "noise" in the replies. If the response was only one or
seven, with probability 0.5 we should ignore differences of less than 0.5
between the mean replies, for a 95 % confidence interval. In the noisier,
multinomial conditions here, we suggest that a mean score of 5 or over may
possibly qualify as a "resolution of the metaconference".This of
course ignores all clashes in meanings held, as all resolutions do. (There
are at least three "meanings" to statement 10). The next problem
is discussion and persuasion !
Comment 4: Resolutions of the metaconference (average score > 5)
These may be meaningful votes or may just be "motherhood" statements.
Which do you think the following statements are?
(1) 'Don't design the future unless...
(3) 'The conference should include doers...'
(13) 'If one cannot understand how one is part of the probem...'
(30) 'The political nature of systems practice...'
(32) 'Setup an effective network...'
(33/42) 'GST in schools'
(43) 'Quality is not stability..' (Contradicting the conference title?)
If the same rule is applied in the opposite direction, the conference firmly
rejected only two statements:
(10) The aim of science is 50 - 50 disagreement' (Do we really believe
that science should only research what is not in doubt ?)
(60) 'Ideas are of secondary importance to the names one gives them...'
Comment 5: Standard Deviations of replies We hoped to find varying
levels of agree- ment and disagreement, but the differences are probably not
meaningful, except perhaps that statement (3) 'Doers versus thinkers' produced
more unanimity than (41) 'Central control is incompatible with local autonomy'.
(The conference was evenly divided on this, on some basis or bases. Some relation
between mean reply and standard deviation is of course expected in these conditions).
Comment 6: Clusters of statements Our manual review of the cards
suggested (to us !) several 'foci of concern'. Not only are opinions divided
on these foci, but the 'foci' themselves seem not to be compatible :
- What is the nature of the good
- I know the nature of the good
- How could one 'control' society ('one' and his objectives being variously
- We need new notation for qualitative relations
- We must avoid jargon
- We must explicate ourselves and educate others
- We must act on specific problems
- We are inward looking eccentrics
- SGSR is...
- The Conference process is...
- Systems are explicable - or not ?
- Systems are personal constructs - (the converse hypothesis might be more
- Systems are objective tacts
- Systems are fortuitous in Nature generally.
Comment 7: Correlations of the statements How should we relate the
machine and member-generated clusters to the schema just given above? (Given
that product-moment correlations are not necessarily a stable metric on ordinally
Correlation can arise for any and no reason (we ignored correlations below
.35. If the variables had been cardinal and normally distributed, the 95 %
confidence interval around zero would have been ± 0,20).
Correlated statements would relate to 'issues', if and only if: the respondents
attached the same meanings both to statements and replies, and if 'issues'
themselves did not have accidental overlaps, in the attitudes they provoked.
Comment 8: Uncorrelated statements There is a striking number of
statements which are uncorrelated with all others, ie. the conference members
showed no tendency to group them with other statements.
These statements may not all be 'issues'. Some are isolated statements of
value or belief, across which every member holds his own pattern of views.
Others arise from loose definitions, or from unshared meanings. Which do you
think applies in each case ?
(4) Systems theory may be unique per person
(5) Attitudes change only in catastrophes
(7) Create a unified symbology
(8) 'Free expression' leads to oppression of the meek (10) Science tries
to find statements subject to disagreement
(13) If one cannot understand one is part ofthe problem...
(20) We create rather than discover reality
(21) Discursive processes - biased ?
(34) Salvation lies in applied theory
(39) Variety reduction the key to system formation. (Tended to be rejected)
(43) 'Quality' is not 'stability' (Accepted)
(46) GST is a perspective
(48) Nature writes symphonies (This piece of anthropmorphic analogy was
(57) Better social conditions before batter character (Relected ?)
(63) Paradigm stages of GST
(67) Science and art of GST
Comment 9: Clustered statements The titles we give the clusters are
provisional and provocative. Do you object to the title of the cluster, or
where you find yourself clustered ? Discuss and persuade !
(1) Complaints about SGSR/Systems Generally eg. 6,.11, 15,16, 18, 25, 26,
36,42, 50, 51 (Did the group accept these on balance ?)
(2) Need to spread the GST gospel, mixed with a general 'activism' towards
project work eg. 28, 32, 41, 52, 53, 54, 59, 61
(3) Some 'radical' attitudes eg. 15, 45, 56, 60, 68
(4) An 'intellectual liberal' attitude eg. 12, 17, 28, 44.
|Insert 2: Round 1 Statement List/Questionnaire
Here is a list of statements which you, the Conference Members, have
severally made. Will you now help us ?
We invite you to compress your opinions on each of these statements
into a single number; a rating
from: 1 to 7. For example: 1 = disagree/feel unimportant 4 =don't
know/neutral 7 = feel important/agree
Please enter the appropriate number against each statement in the space
We have edited some of the statements slightly, in order to make this
form of answer somewhat less unnatural. 200 people and 70 statements means
we need 14,000 judgements from the conference, by the end of tea time
today at the latest.
Remember this is the first iteration.
We are in experimental mode, so please feet free to examine or criticise
our data and methods.
Fresh statements or additional information should be made on cards
Indicate your name (not obligatory).
If you do this we can report :
- The level of agreement and disagreement about issues.
- The way you Conference Members have grouped the issues by pour collective
- The way you the Conference Members form clusters in the way you hold
- Lastly we will report to you personally the other two people who
agree most and disagree most with the total pattern of judgements that
you have expressed.
- Don't design the future unless you can take the responsibility
of living in it.
- Elections are the outcome of coercion, or of monetary
manipulation of infonational channels.
- The Conference should include "do-ers"as
well as "thinkers"
- System theory may be unique per person. The task
of the system sociologist theorist is to be able to describe these thinking
- Attitudes undergo major modifications in catastrophic
- 'Systems' ineffective.
- AII efforts to be directed towards the generation
of a unified symbology, so that systems in diverse areas of study can
all be seen to be special cases of this higly generalized supertheory.
- In taking measures to favour the free expression
of human values, societies weaken themselves, creating conditions which
diminish their ability to protect the safe and free existence of their
most civilised human members.
- General systems theory can reduce prejudice.
- The aim of science is to find statements on which
people disagree 50 - 50 %
- SGSR is dying ! or pathological.
- Develop a non-mathematical notational scheme for
complex, dynamic phenomega. e.g. music, labanotation.
- If one cannot understand how one is part of the problem,
one cannot understand the nature of the solution required.
- You must lose yourself to find yourself.
- My first aquaintance with systems people: peculiar
men who have lost them
- The hierarchy of the SGSR is becoming a pathogen
to the SGSR, &systems ideas generally.
- The Society is badly in need of anomalous behaviors,
and deviation-amplifying strategies, if it is to move to new levels
- "Conference proceedings"which stretch the
arm do not stretch the brain.
- Much - systems - research now seems to be looking
at variables from the larger system with an old. non-systemic epistemology.
- We increasingly create rather than discover.
- If there exists a discursive procedure that guarantees
a consensus, then it must first be demonstrated that this procedure
is not biased in favour of any particular consensus.
- TV and the novel are the only effective ways of changing
- Even GST-people will not solve problems of war. racial
conflict, prejudice, inequality etc.. Let us not frustrate ourselves/society
by claiming that we can improve "quality and stability in social
- Systems do not have boundaries, but only limits set
in the analysts' imagination, so systems are imaginary.
- 'Systems' are ways of communicating our ideas about
phenomena to our-selves and others. Nothing else. The communication
is currently ineffective.
- The lack of progress in 25 years of SGSR is to a
large extent due to the fact that many of the pioneers blundered in
with ontological statemensts without realising that in producing ontological
gnats they had swallowed a camel.
- You cannot create a viable system through revolution,
it must evolve.
- Choose a pet distressed area in the world. Apply
GST on a gigantic international cooperative scale (a la IIASA ?).
- Let SGSR form task-oriented cells tor the next decade
to address specificsocietal issues (energy, health etc..).
- The political nature of systems practice needs to
be critically examined.
- Highest SGSR resource priority should be given to
modelling and measuring patterns and flows which sustain the desire
- Set up an effective communication network for mutual
exchange of new ideas on general systems and its applications.
- System theory should be included in the secondary
(possibly primary) school curriculum.
- The human condition will only improve with action
(application) of theory.
- Improving the human condition (whilst a marvellous
faith) is neither susceptible to careful definition, operational meaning
nor unambiguous pursuit unless that objective is severely decomposed
and pursued at many appropriate levels of resolution.
- The Systems movement is characterised mainly by an
unquestioned crude positivism which simply assumes that systems are
real world entities. A phen-omenological paradigm of learning is preferable
to the positive paradigm when the concern is real-world human activity.
- Respect for the enterprise shown in mounting this
experiment should not blind us to a fatal flow in it as a would-be example
of a self-organising social system. The cards will be prepared and the
patterns spotted (more, one hopes, than mere counting by two people).
Since they cannot step outside their own frames of reference. Now in
a real self-organising social system every single memeber simultaneously
"sifts the cards" and acts according to his or her perceptions.
So the verdict has to be a gallant try but not worth doing.
- I can't get outside of hierarchies!
- Reducing variety is the key to systems formation.
- Procedures,rules and milieu conditions that attract
humans to a new,small social system trend to evolve into unsatisfying,
no-productive contraints as the system becomes large and densely populated.
- Teachers should assimilate GST into the teaching
of specific disciplines.
- This conference is really about how to admit the
existence of god without embarrassing your friends ! or upsetting your
- Quality in social systems is not stability but a
ceaseless. Qualitative development towards something better.
- Living systems' development is better facilitated
through a process of non-coercive recognition and sympolization of their
international structures of experiencing.
- Change the election option in all societies' elections
to always have one option "NONE OF THE ABOVE".
- G.S.T. is a perspective. Any "theory"methodology,
method must come out of the perspective
- Ontogenesis: ignoring our relationship with what
we know, we can only be known (and so entailed) by the obiects of our
knowing: we grow-impotent
- Nature writes symphonies not legislation.
- Central control is incompatible with local autonomy.
- SGSR has proven to draw its juice from some gifted
men but it is a dry stalk by itself: no fruit, no future.
- The General Systems Research movement exists mainly
to provide an intellectual therapeutic safetyvalve and a psychic income
for academic loners -"Academic Gipsies" - who are reluctant
to join the vibrant living world.
- Use cybernetics and general systems to develop a
new approach to economics.
- It is appropriate for system scientists to become
missionaries and covert decision makers to the general systems faith.
- SGSR to publish leaflet explaining system science,
successes, heroes, failures and ongoing research areas, emphasising
fundamental differences from mainstream of disciplines.
- What is learned from the Meta-Conference ? Cohesions
that occur will not be shared with us.
- Systems are real, nothing is true, my mind is hungry
and over to you.
- Improvement of social conditions must precede improvement
- The undisciplined General Systems become a bag of
tricks to be sold, not a milieu in which we can learn from each other.
I propose the formation of a Committee on Discipline to examine and
propose remedies for this problem.
- Developing "Systems Language"does not mean
obliterating "other" terms established in other disciplines
- we need a correspondence.
- Ideas are of secondary importance compared to the
names one gives to them.
- Impressing the human condition depends entirely on
the ethical standards (particularly self-denial and regard tor others)
accepted and acted on by each, individual in society.
- SGSR should get involved in application projects
- either as consultants/participants or as originators.
- The major variables in human social systems are political/attitudinal.
- A new paradign has three stages: (1) In-stage:Ithas
become a fashion. (2) Disillusion (3) Normalization: the paradigm is
judged according to its merits. We may be somewhere in Stage 2 or in
transition to 3 1/2. Moral: Declining membership does not matter.
- A summary without a problem is a bore.
- Boundaries are by definition undefinable except in
terms which negate their existence.
- There is no concept of quality without the possibility
of mailing or finding boundaries.
- The science and art of systems thinking is the science
and art of finding lor elucidating) conceptual pegs on which to hang
(or crucify) our idiosyncratic vision of the world.
- SGSR will not usefully survive another 35 years if
it continues its march towards hierarchic governance.
- The prolleration of the limited liability company
is a manifestation of a patho-logical condition (of our culture).
Comment 10: Correlations of people The charts are on display, together
with the correlation matrix, and the actual list of all the replies which were
made. Do the correlations mean anything ? We Know that ambiguities abound both
in the statements and in the single number answers. The correlations give equal
weight to all the variables - not just the ones you personally feel strongly
about (there are potentially 100 such 'personal' correlation matrices, each
a selection from 268, or about 1020, possible sets of questions). Only if a)
two people held similar meanings; b) their respective correlations with each
other were both high; c) the statements carried importance to each, would the
correlations convey real similarity between two people. (But should we be trying
to meet our opposites, or even 'un-correlated' people ?) In these circumstances,
our release of the correlations is simply one more input to the conference.
We don't know what effects you will cause that input to lead to. But... we were
interested to see that a husband and wife had a correlation of .75 (nearly the
highest), and that they had agreed on the meanings for the statements before
deciding their answers. We also noted very little tendency for the members of
any one institution to correlate !
Description of Round 2
Step 1: Statement formulations Participants were invited to drop
statements in the message box at any time, so that this procedure was in operation
in parallel with the later Steps of Round 1, as well as in response to its
outcome. Cards were collected from the box by the 'editorial group' whenever
Step 2: Editorial regrouping The editorial group retained those statements
from Round 1 which "looked like" potential "resolutions".
together with some new statements emerging from Step 1. plus some
statements they noted from the manual analysis.
Step 3: List for participant response The resulting list of statements
(see Insert 6} was distributed to participants with the above comments on
Round 1 and the invitation to respond as before (except that the scale 1 to
7, was now to signify from "disagree" to "agree", and
excluded the notion "unimportant"and "important"). It
was also dearly indicated that the computer processing would only be undertaken
if "a clear majority of the conference responds".
Step 4a: Computer processing (people correlations) This was a repetition
of Round 1 Step 4a, Of the 84 replies, only 1 was anonymous, although there
may have been several pseudonyms (since a few people could not be identified
from the participant list -maybe they did not register;.
Step 4b: Computer processing (statement correlations) This was a
repetition of Round 1 Step 4b.
Step 5a: Communication of results to participants (tables) The two
tables (people correlations and statement correlations) were only available
for the closing plenary session for inspection by participants. It was however
possible to draw conclusions from them for a verbal presentation to the closing
Step 5b: Communication of results to participants (maps) A network
map of the participant linkages could only be prepared after the event (see
Insert 7). None was prepared from the statement correlations (as was the case
for Round 1).
Comment on Round 2 (in comparison with Round 1)
Comment 1: Different participation In Round 1 there were 114 participants.
Of these 56 participated in Round 2, which had 84 participants altogether.
This information may not be completely accurate because some of the 8 who
remained anonymous after Round 1 may have participated in Round 2 (there was
only one "anonymous"person in Round 2). It would not be appropriate
to conclude too much from this turnover in participants. In an academic conference
it is normal for people to attend for only brief periods which may have ensured
their parti cipation in the first or second Rounds only. It is also to be
expected that those who emerged from Round 1 as "well-connected"
in the network map would be reinforced in their interest in Round 2 and the
process in general. Conversely, those who emerged from Round 1 as "poorly
connected", world not be especially interested in Round 2.
Comment 2: Resolutions o1 the metaconference The average and standard
deviation of responses by participants to the 25 statements (see Insert 6)
are given here in a corresponding table (see Insert 8). In the light of Round
1 Comment 3, it was concluded that Statements 1, 2, 4, 5,7 (especially in
the light of 3). 15, 19, 20, 21, 23 and 25 could be considered to be "resolutions".
There is of course a problem of concealed differences in interpretation, although
these would also be present under other conditions. With regard to the standard
deviations, Round 1 Comment 5 should be noted.
Comment 3: Content of resolutions It is clear that the "resolutions"
are far from being earthshaking. As with many sets of resolutions they suffer
from not having been conceived in terms of the addressee. As such they have
fallen into oblivion already. The content of the statements for Round 1 was
equally un interesting - particularly if it was supposed to reflect what individual
participants held to be most important in relation to the conference. The
question here is whether this is a reflection of the metaconference process
or did the latter merely reveal the banality of what is central to the preoccupations
of a set of intelligent people at an international conference of this type
? Of course it is easy to argue that the methodology was such that the process
cannot be said to have revealed anything. However if the process did reveal
what can be considered as the symptoms of participant "disease"
it may be that future development of the process can help to remedy that disease,
Insert 3: Portion of computer people-correlation
tabulated output for Round 1
(Participant names and allocated numbers in left
margin; participant numbers also head each column. Example: Donald (4)
and Bloch (8) have positive correlation 0.40 giving thin line connection
on Insert 4 map. Black circles and triangles were used to highlight
signifiant correlations when drawing maps. Note absence of high negative
|Insert 4: Partial network of people from Round 1
(Thick lines: correlation 0.50; thin lines correlation ≥
0.40 ≤ 0.49 )
|Insert 5: Partial network of people from Round
(Correlation ≥ 0.50 )
Comment 4: Change in participant correlations (map) The network maps
arising from Round 1 (Insert 4 and Insert 5) may be compared with that arising
from Round 2 (Insert 7). It is unfortunate that processing of the data did
not result in the same numbers being allocated to people in the two rounds,
but even after establishing the correspondences it is clear that the network
of Round 2 bears little resemblance to that of Round 1. in terms of who is
linked to whom. Clearly since the maps were hand drawn in an unsystematic
manner the structures cannot be compared as a whole. This limitation can be
better understood in the light of an earlier participant map initiative by
Peter and Trudy John-son-Lenz (3). As one of the participants however. I cannot
deny that although in Round 1 and Round 2 I am indicated as highly correlated
with different sets of people, in each case one of the people (previously
unknown to me in both cases) shared a very important range of concerns which
it would have been difficult for me to express verbally in any simple statement.
It would certainly have been difficult to relate such a verbalization to the
statements in either Round. In both cases the shared interest was confirmed
before the network map was available. If there had been more Rounds, and if
the statements had been of better quality and covered a wider range of issues
in a more systematic manner, it is likely that the relationship between the
maps would be greater. Also if all respondents had been indicated on the maps
with an appropriate range of line thicknesses it would be much clearer what
was happening. Other aspects of this question are discussed under "future
|Insert 6: Round 2 Statement List/Questionnaire
Don't design the future unless you can take
the responsibility of living in it.
- Systems theory should be included in the secondary
(pos-sibly primary) school curriculum.
Ideas are of secondary importance compared to
the names one gives to them.
- Quality in social systems is not stability but
a ceaseless, qualitative development towards something better.
- The political nature of systems practice needs
to be critically examined.
- We know what would be good for the Society, if
only we could achieve it
- The Conference should include 'do-ers' as well
- The objective of systems theory in society is to
provide the tools for controlling society.
- We are 'thinkers', not 'doers'.
- Systems are in principle capable of being explained
- Systems in Nature are fortuitous, not designed.
- Systems have objective existence.
- Systems are only personal constructs.
- Personal constructs are systems.
- Interpersonal constructs are systems, and should
be researched as such.
- Study of continuous quantitative systems has priority.
- Study of qualitative nets has high priority.
- Study of stochastic systems and entropy has high
- Descriptive study of actual functioning social
systems has high priority.
- Don't design a blueprint for the future, but let
us contribute to a vision of a future that will fulfil human potential.
- The fulfilments of the consensus views so far will
require education, action, consideration, underpinned by consistent
theorizing. The conference should these things.
- Our understanding and communication about systems
work would benefit from maintaining a clear distinction between technical
action (problem-solving, value-exclusive) and practical action (meaning
- communicative, value-inclusive).
- General systems theorists dont' necessarily have
to solve problems from without, they can instead illuminate them for
the immanent solution-finding (evolutionary) powers of the system.
- The SGSR should stop examining itself and get on
with examining systems.
- Beware the hubris of the illusion of control of
Comment 5: Number of Rounds (delays) It was not possible to have
more Rounds because although it was a 5-day conference, the idea was presented
on the first day. The list of Round 1 statements was distributed on the morning
of the second. The replies were collected that same day and the results were
available on the third day. The list of Round 2 statements was available on
the fourth day and closing time for replies was mid-afternoon. The results
were available at midday on the fifth day. The main delaying factor was the
time taken for data input via the terminal using semi-skilled typists, which
took about 6 hours in the evening for each Round. If this time could have
been reduced, and the editorial work and statement typing streamlined, one
or more Rounds a day could have been achieved if this were desirable.
Comment 6: Resources required Under the conditions of this experiment
the resources required were very modest since the time of those involved was
given freely. I understand that the computer processing (once the data had
been input) involved less than an minute of central processor time all told.
The terminal was available through a university institute.
Comment 7: Iterative philosophy During the experiment the "Rounds"
were called "iterations". The intention was, through several iterations,
to arrive at a convergence of viewpoints and to establish some measure of
consensus. This approach is similar to that of the well-known Delphi forecasting
technique. The question is whether seeking for convergence and consensus is
what is most significant about Beer's initiative. It could be argued that
it is a technique which does not require that variety be reduced in the manner
of the Delphi technique. Meaningful results can be presented concerning the
relationship between a diversity of viewpoints. The quest for consensus may
be analogous to hunting the chimaera. It is not necessary, even if it is possible,
and it encourages dangerous delusions concerning the stability of consensus
and the structures that can be built upon it.
Future possibilities: analysis and tables
1: "Tidying up" the package Whilst all the elements of
this experiment have been available for a number of years, it is only now
that it is becoming easy to relate them to a conference environment. It is
now quite feasible to rent a telephone-linked portable computer terminal for
a conference, to feed the questionnaire data in from the conference site,
and to print out the tables there. The question is whether in a given case
it proves desirable to do it this way rather than to take the questionnaires
round to any computer bureau (commercial or institutional) and have the data
entered there, processed, and printed out on a high-speed printer. With regard
to computer programmes, the statistical programme is a standard one which
any bureau should possess, whether for batch or on-line operation. The experiment
needs to be repeated in a number of settings to establish a checklist of recommended
procedures and guidelines. Hopefully conference centres and professional conference
organizers will see this as a useful addition to the services they already
offer, which are in some cases computer-based.
2: Round flexibility and variety Once the procedures have been improved,
many more Rounds would be possible. These may be conceived in various ways
- a "converging" series of iterations (as Beer envisaged)
- single Rounds based on a particular set of statements (whether formulated
by, through, or without, an 'editorial group') in the light of specialized
concerns emerging during the conference
- an "introductory"Round, specially conceived prior to the
conference, as a set of statements from the pattern of responses to which
participants could then determine with whom they may or may not share concerns
(a "warm up conversation piece" to supplement the public relations
function of introductory receptions and cheaper).
3: Larger conferences Whilst the possibilities of the previous point
are interesting, it is important to be realistic about participant attitudes
to questionnaires, and the data input and processing load in the case of large
conferences. It may be less of a "drag" to participants if the statements
are ordered in sets within the statement list, with the smaller sets preceding
the longer sets, Participants could then be asked to give priority to the
smaller sets and to stop as soon as they lost interest. Also they could be
asked only to respond to the points with which they strongly agreed or disagreed,
the remainder being treated as "uninteresting". This could reduce
the data input load, which would of course be important in conferences of
over 100 people. There are of course constraints in using the standard statistical
packages. These may limit the number of statements per Round or the number
of participants. It is possible to get around this, somewhat unsatisfactorily,
by splitting the Rounds. Another constraint may be the amount of computer
memory or processing time required, depending on the computer.
4: Edited tabular output It would be helpful to have a specially
designed interface programme to ease the task for those unfamiliar with statistical
packages. This could also provide an appropriately edited tabular output.
It would be convenient to produce summary "measures" for each individual
in a table (especially in the light of the next point) and to facilitate comparison
between data for succeeding Rounds.
5: Social network characteristics A number of indicators is available
to express the position of a person (or a statement, for that matter) in a
network, including centrality, range, intensity, and for the network as a
whole, coherence. Special statistical packages are available to calculate
these and they could be output in tabular form. (Information may be obtained
from: International Network for Social Network Analysis, c/o Professor Barry
Wellman, Department of Sociology, University of Toronto, 563 Spadina Avenue.
Toronto. Ontario M5S 1A1, Canada).
|Insert 7: Partial network of people from Round 2
(Thick lines: correlation ≥ 0.75;
thin lines: correlation ≥ 0.6 ≤
6: Privacy considerations Whilst participants may be very interested
in how they individually are related to others in the pattern of responses,
they may be somewhat reluctant that others should know their position within
the pattern. This will depend on the conference and on the individual. The
option of anonymity can be preserved by allowing the use of pseudonyms. Individuals
can then choose to whom they reveal their identity in discussing the results.
This ensures that "isolates"do not feel exposed. There are of course
many interesting possibilities whereby participants may use multiple identities
to express contrasting or "false" opinions in order to "distort"
the dynamics. This is a characteristic of computer conferencing and has advantages
as well as creating problems. Ethical problems may also be raised by the use
to which the conference secretariat allows the data to be put.
7: Correlation (connectedness) lists In relation to point 4 (above),
a simple computer programme could be designed to presentable of participant
names in several columns, sorted as follows :
- col. 1: name of participant (either sorted alphabetically, by number,
or by decreasing average degree of correlation)
- col. 2: names of participants with which the col. 1 name is correlated,
sorted in order of decreasing correlation (possibly omitting insignificant
correlations, although negative correlations may be especially interesting)
- col. 3: names of participants with which each col. 2 name is correlated,
sorted in order of decreasing correlation
- col. 4: names of participants with which each col. 3 name is correlated,
sorted in order of decreasing correlation.
Clearly column 4 would tend to have names on every line, whereas column 1
would tend to have only one name per computer page, for example. (The table
would be many computer pages in length). The page would then be an interesting
document to make available to (he participant named in column 1. One such
document could be sold to each such participant to cover the cost of this
conference service. Other information could of course be included against
each name in the light of point 5 (above), point 8 (below).
8: Changes in correlations Although the information is available
by tedious visual comparison of the tables arising from each Round, it would
be an advantage to be able to use a simple computer programme to compare the
results of succeeding Rounds and to indicate the significant changes. Such
could, for example, be indicated as extra information on the tabular listing
described in the previous point.
Future possibilities: mapping and tensegrity
1. Line-printer graphics The major handicap in this whole approach
lies in the problem of presenting the results in a manner which can be grasped
by the uninitiated. The tables produced by the standard statistical packages
are totally unsatisfactory as a medium through which to communicate with the
average participant. Hand-drawing maps from those tables is a thankless, time-consuming
task which is difficult to perform satisfactorily (even when a draft is produced).
Unfortunately network maps cannot be satisfactorily generated. On the conventional
line-printer because of the difficulty of drawing lines at various angles.
Before considering plotters (see point 3); it is worth investigating the possibility
of using the advantages of the high-speed printer to generate the network
without the lines. The main problem in network mapping is working out the
best position to locate the nodes to which lines are to be connected. This
is a neat problem which can be solved by computer. If the programme in question
then simply lists out one computer page with the node numbers appropriately
positioned, and follows it with a second page listing which numbers should
be connected to which, the map drawing time is reduced ten-fold. The drawing
process can be facilitated if the programme lists the approximate grid coordinates
for each number indicated on the second page, and prints out that grid as
a border to the first page. If the first digit of the correlation coefficient
(+ or -), available to the programme for each number pair, is listed on the
second page next to the pair then this can be used as a guide for the thickness
(or colour) of the line to be draw manually between them.
2. Line-printer graphics (individually oriented) The previous approach
might prove satisfactory if only a few maps needed to be draw (as a task of
the conference secretariat). It may however be more useful to produce "personalized"
maps for each participant (e.g. in the case of a larger conference). In which
case the programme should position node numbers around the specified node
number (for the individual) centred in the middle of the page - one such page
being produced for each participant, who could then be asked to cover the
cost of this service. It would be up to the individual to connect up the nodes
according to the instructions on the second page (as under point 1). Obviously
the same mapping programme could be used for node numbers signifiy-ing statements
rather than participants. (N.B. In order to facilitate comparison between
maps arising from different Rounds, as discussed under Round 2 Comment 4,
consideration should be given to printing the same pattern of numbers so that
the numbers are not repositioned between Rounds).
3. Graph plotters It is quite incredible that it is the difficulties
of network drawing which have held up the development of this whole approach
and yet graph plotting devices have been available on the market for a number
of years (and as a necessary device in the universities in which many conferences
are held). The demand is not yet such that the portable plotters can be easily
rented for short periods, but this could soon prove to be the case. It is
quite feasible to think in terms of an on-line terminal-plus-plotter rented
unit which could be used for the duration of a conference to draw out maps.
This could tend to be a substitute for the single map compromise (see point
1).rather than the multi-map situation (see point 2), because of the slow
speed at which such plotters work. Aside from the hardware problem, there
is also the software problem of determining how the lines between two points
should best be drawn. Packages to do this already exist.
4. Ordered maps The criterion for the construction of the maps in
the points above is simply an "appropriate spread" to facilitate
line drawing. The result, although highly desirable for lack of anything better,
does not represent all that we might hope to achieve. The question is whether
such maps can be organized according to additional criteria which would help
to highlight significant patterns. In particular it might be asked why it
is assumed that such maps are most satisfactory when they are "flat".
It is possible that greater significance might emerge if they were drawn as
projections of a mapping onto some curved surface, or spherical approximation.
Insert 8: Round 2 statistics
5. Negative correlations and map cuvature It is fairly obvious that
a conference based on the pattern of agreements between people which ignores,
or suppresses, any pattern of disagreements would be a rather insipid and
uninteresting event. There are limits to the dynamics of mutual appreciation
and to the number of people who can sustain it for any length of time. Conferences
thrive on disagreements and responding to them is what much of conferencing
is all about. It is therefore interesting that the spread of statements described
above in Beer's experiment gave rise to very little negative correlation.
Namely the participants tended to agree about their disagreement with certain
The results seem to indicate an insufficient pattern of basic disagreement.
And maybe this is what helps to make conferences so boring - disagreement
is rarely expressed adequately. Those who disagree most violently tend not
to attend, making the event into an exchange amongst those who basically agree
on matters most important to them, and only disagree on matters of less importance
to them. This contributes to the "flabbi-ness" of many conferences
(a concept discussed elsewhere in relation to networks, see (4). The challenge
is to find ways of "tensing" conferences, or "tuning"up
the conferences to a greater level of dynamism. It is possible that this could
be achieved by seeking ways to balance the patterns of agreement and disagreement
in new kinds of configurations (as has been argued elsewhere in relation to
organizations, see (5.6). The key to thinking about this is to consider "agreement"
correlations linking nodes to be represented by strings (possibly of different
thickness according to the strength of the correlation). Such a network of
strings could be pushed into any shape without affecting its topology. But
if the negative ("disagreement") correlations are now represented
by sticks separating nodes, the network can no longer be freely manipulated.
There are constraints of course. If there were only disagreements (sticks)
between people, it would be very difficult to modify the relationships between
them - the conference would be blocked, or blown apart (as an "impossible"
configuration of relationships determined by the sticks). Fortunately there
is a very interesting range of configurations in which the number of sticks
and strings can be balanced. These are known as "tensegrities" (from
tensional integrity) and are characterized by patterns of spherical symmetry
(5.7). Briefly the strings form an approximation to a spherical network which
is prevented from collapsing (like a net shopping bag) by the pattern of sticks
which separate the nodes. Conversely, the pattern of sticks is prevented from
disintegrating into an unconnected jumble by the network of connecting strings.
The centre of the spherical configuration tends not to be crossed by sticks
or strings in the more dynamically stable configurations. There seems to be
no obvious reason why the configurations of agreement and disagreement in
a conference should not give rise to equivalent balanced patterns. In which
case we could expect to move beyond the kinds of maps indicated here (Inserts
4. 5, 7), in which the thicker lines of higher correlation "end"
at the "edge" of the map.
6. Towards engendering thematic tensegrities and geodesic conferences
We can now start to think how the above approach might be used to move
beyond the idea of participating in a conference to discuss some predefined
question or theme. How can we elaborate procedures which help to elucidate
the integrated configuration of themes which are partially shared by a corresponding
configuration of participants, in such a way that :
the majority of participants perceive themselves each to be sufficiently
"wellconnected" to a limited number of others
- the pattern of connections around each participant partially overlaps that
around more distant other participants (i.e. minimizing total isolates, unless
mutually acceptable as a stimulus -conference "roughage"), where
distance effectively signifies distinct perspectives.
- the total pattern of connections is not planar with a periphery of outlying
isolated participants, but rather it is an unbounded curve so that the pattern
of connections is continuous in all directions (namely as on an approximately
the pattern of positive correlation (local agreement) connections is
counter-blanced by a pattern of negative correlation (local disagreement)
connections so that the maximum range of contrasting perspectives (variety)
is deployed without tearing apart the pattern of agreement associated with
the network as a whole.
This has the advantage of reflecting the widest possible spectrum of perspectives
within the consensual network -- without attempting simplistically to arrive
at total consensus on particular issues (which would distort the network or
rip it apart). Such an unbounded curved network does not have an "occupied
centre". The "centre" of the sphere is inaccessible to the
surface network which defines it. It is this centre which is effectively the
un-stateable common reference point for the network -- unstateable because
no formulation from any particular local surface position would lead to "agreement
around the whole surface". It is the "emptiness" of the spherical
network which effectively defines (or is an indication of) its utility to
its participants and to the external world. It is a viable pattern which has
defined itself in relation to other patterns in society (by having insideness
and outsideness in Buchminster Fuller's terms, see (7)). Areas of the surface
of the sphere then indicate possible common interest groups (i.e. at a conference).
But as the specified area is increased, the probability of the common interest
group being "viable" decreases, because of the increasing disparity
of interests thus" unbalanced - by the complementary part of the spherical
network. In other words, once the "horizon effect" becomes signifiant,
communication based on external referents, becomes a problem (because each
area of the sphere is effectively exposed to a different data base).
The patterning of such thematic tensegrities could open up the possibility
of nonlinear agendas which could reflect more adequately the complexity of
the social conditions which conferences attempt to encompass. This has been
discussed elsewhere (8.9).
Moving away from "resolutions" based on unanimity or the "democratic
majority"towards such variegated consensual outcomes is highly realistic,
providing a stabilized (spherical) "platform" on which new forms
of organized action can then be based. We can no longer depend upon managing
action based on agreement (and the associated variety reduction), we have
to find solutions to the more challenging problem of the self-manage-ment
of (partially ordered) configurations of disagreement - and benefitting from
the variety of perspectives thus encompassed.
"Resolutions" necessarily tend to give rise to simplistic hierarchical
structures to implement them. By contrast, this approach delineates the pattern
of the decentralized organizational network needed to operationalize the complex
range of tasks reflected in the contrasting participant perspectives - whilst
still maintaining its integrity.
Appropriate maps are required before we can start to explore the art of "maturing"
the pattern arising from participant response to any particular set of statements.
With such maps we can move beyond the dominant "fiat earth" conceptu-ality
into a more appropriate "spherical" mode (10).
The experiment launched by Stafford Beer with the connivance of the outgoing
President of the Society for General Systems Research, Richard Ericson, was
a pioneering effort. Some of the results were of obvious interest to participants,
but the experiment was judged a "failure" in that it did not significantly
effect the conclusions of the conference or generate a breakthrough in response
to its theme -as was the ambitious expectation. The experiment was a "success"however
in that it showed that appropriate resources could be assembled and that the
various steps could be meaningfully carried out under real (non-laboratory)
conditions in real-time by real people. It is possible to criticize the methodology,
particularly when compared to the sophisticated social network analysis techniques
now available. But it is the fact that those responsible for the latter have
never applied them to the reality of an international conference that makes
Beer's experiment so significant by comparison. Like it or not, we depend
upon conferences to improve the social condition. So we need to look for ways
to improve them - considerably. Now that Beer has shown the way, it is fairly
easy to see how the technique itself might be improved, although further experiment
is of course desirable. The main barrier to further advance is in fact the
trivial one of "tidying up" the relationship between the non-financial
resources required and reducing the dependence on scarce skills.
As indicated in the various "future possibilities" (above), conference
groups could themselves "experiment"in many interesting ways, moving
"as outlined" towards the development of totally new viable structures.
This would considerably increase the value of conferences for all concerned.
We are not yet out of the sterile wilderness of present-day conferences, but
at least we now have a worthwhile direction in which to move.
|Thirty spokes share the wheel's hub:
It is the centre the that makes it useful.
Cut doors and windows for a room;
It is the holes which make it useful.
Therefore profit comes from what is there;
Usefulness vfrom what is not there.
Lao-tzû. Tao Tê Ching.
|Zero and the concept of emptiness, too, are comparatively late inventions
(clearly because they too leave nothing to hold onto in explaining them).
Even now we find it hard to conceive of emptiness as such: we only manage
to think ofit as the absence of something positive. Yet in many metaphysical
systems, notably those of the East, emptiness and absence are regarded
than presence. This is also connected with the fact, now acknowledged
by most biologists, that symmetry, being the natural condition of an unstressed
situation, does asymmetry which needs to be explained. (Christopher Alexander.
Notes on the Synthesis of Form. Harvard University Press, 1971,
|The wise man therefore... sees that on both sides of every argument
there is both right and wrong. He also thing, once they are related to
the pivot of Tao. When the wise man grasps this pivot, he is the center
of the circle, and there he stands white "Yes"and "No"pursue
each other around the circumference" (The Way of Chuang Tzu, interpreted
by Thomas Merton. Unwin, 1970.)
Towards a new recipe for conferences
blending networks and hierarchies by weaving together
patterns of agreement and disagreement around an "empty" centre
Conference networks (associative network of topics or informal
network of people)
(agenda topic subdivision of formal organization of people)
|The innovation m the 10th century whereby zero was incorporated
as a symbol into the number system is considered one of the most important
achievements of the human intellect. It eliminated the need for cumbersome
systems (e.g. the Greek or Roman)which severely impeded logical manipulation
of numbers. is it possible that the next quantum leap in organiza-tional
innovation is concealed by widespread irrational abhorrence of any apparent
"organizational vacuum"? This might be the "zero" in
the progression in organizational complexity. Does the "emptiness"of
the tensegrity represent such a zero - the beginning of the linear progression
0, 1, 2. 3. 9 or in combination, the start of anew cycle from 10, 11 ?
Perhaps current organization is trapped in an analogue to "Roman"thinking
: I, II, III, IX...LXII...
1. Stafford Beer. Conferences; a call to experiment. Transnational Associations,
32. 1980, 1, pp. 94-97.
2. Anthony Judge. Participant interaction messaging; improving the conference
Associations, 32, 1980, 1, pp. 27-35 [text]
3. Peter Johnson-Lenz and Trudy Johnson-Lenz. Conference facilitation by computer-aided
sharing. Transnational Associations, 29. 1977, 10, pp. 441-5.
4. Anthony Judge. Tensed networks; balancing and focusing network dynamics
in response to networking diseases. Transnational Associations, 30,
1978, 11, pp. 480-5 [text]
5. Anthony Judge. Groupware configurations of challenge and harmony. Transnational
31, 1979, 10. pp. 467-475.
6. Anthony Judge. Implementing principles by balancing configurations of functions:
a tensegrity organization approach. Transnational Associations, 31,
1979, 12, pp. 587-591.
7. Anthony Judge. Transcending duality through tensional integrity. Transnational
30, 1978, 5, pp. 248-257.
8. Anthony Judge. Interrelating viewpoints in complex meetings. Transnational
30. 1978. 12, pp. 542-548. [text]
9. Anthony Judge. Non-linear agendas and linear thinking. In: Large-group
Conferences (Preliminary document for Commission IV. World Forum of International
Associations. Brussels. 1980). Brussels. Union of International Associations, 1980.
Sheet 92. [text]
10. Anthony Judge. The future of comprehension; conceptual birdcages and
Transnational Associations, 1982, 6, pp. 400-404 [text]