1998
Developing an Internet Framework for Creative Dialogue
on Irreconcilable Policy Differences
Experimenting with new approaches to democratic governance
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Proposal of the Union of International
Associations to the Forward Studies Unit of the European Commission
Rationale
The rapid evolution of the Information Society is a reality with which the
European Commission has associated itself. The challenge of other continents,
notably with respect to hardware and software, is acknowledged. Despite considerable
support by the Commission, notably with respect to infrastructure, this has
not yet ensured any particular competitive advantage (Convergence: Wall Street
Journal Europe, Spring 1998). There is emerging concern with the exact nature
of the contribution of the Internet to processes of governance -- aside from
the challenges of its regulation.
The focus of this proposal is on the opportunity for distinctive European initiatives
that rely less on innovation in software and hardware and more on innovative
application of existing and emerging facilities addressing cultural, cognitive
and behavioural challenges -- especially in areas consistent with European cultural
skills as they relate to democratic governance and differences of perspective.
Objective
The project will engage in practical experiments using adapations and extensions
of communication technology (listserver, groupware, etc). The purpose will be
to create a communication framework within which people of divergent cultures,
languages and views can interact creatively in response to current and emerging
issues of governance. The project will take account of the constraints evident
in existing Internet-facilitated interactions within, and between, emerging
coalitions -- notably with respect to elaboration and implementation of new
strategies. It will seek to identify a "European style" of Internet
interaction and dialogue capable of moving beyond the consensus-dependence characteristic
of dialogue dominated by homogeneous communication environments, such as those
based in North America. These are typically ill-adapted to the polarized situations
affecting Europe (Balkans, Middle East, "Clash of Cultures", Northern
Ireland, "social exclusion", "immigrants", etc). The concern
is to demonstrate how competitive advantage in quality of governance can be
derived from the divergence and cultural diversity that tends to undermine strategies
based on inadequate paradigms.
Opportunity
The Union of International Associations (UIA) is currently coordinating a 4-partner
project co-funded by Info2000 (DG-XIII) on Biodiversity Conservation in an
Information Context. This builds on UIA's existing databases on international
organizations, international meetings, world problems, strategies, human development
and human values. These are extensively hyperlinked between, and within, databases
(totalling some 100,000 profiles linked by 500,000 hyperlinks) as well as to
external websites. The Info2000 project is designed to develop a user-participation
style of interaction, notably on the part of international organizations, to
improve the quality of the data and access to it. Essential to this process
are the software protocols facilitating contributions at different levels of
credibility -- and access to information at different levels of credibility.
Also significant is the effort to visualize or map the pattern of information
to ensure a shift from information-focus to knowledge-focus The Info2000 project
creates a context that is ideal as a basis for further practical experiment
in relation to issues of governance.
Study Task and Communication Experiment
The challenge of many problems and remedial strategies is the polarized nature
of dialogue about them -- some of which is captured in the UIA databases. Discussion
of governance, notably via listservers, itself tends to reflect such divergence
and polarization of opinion. In each case the challenge of how divergent positions
are to be "held", without necessitating convergence on consensus,
is fundamental to sustainable democratic governance. The concern of this experiment
is to determine how contrasting perspectives can be usefully juxtaposed as a
means of reflecting a higher order of consensus, consistent with emerging understanding
of complexity -- as opposed to unnecessary, or premature, simplification.
This project would set up a listserver, based on an existing UIA server, that
would be designed for dialogue between policy-makers, government officials,
academics interested in questions of governance, interested NGOs, activists
concerned with Internet-mediated governance, and other interested parties. The
focus would be on adaptation of simple software rather than use of more complex
forms of groupware.
The prime concern would be on how to enable the dialogue on governance-related
issues to "self-organize" in fruitful ways with minimal moderator
control. A prime role of the moderator, where software features are inadequate,
would be to help "position" interventions so as to build up a pattern
of contrasting perspectives defining the "communication space" --
possibly using associated Web possibilities for visualization.
The experiment would be designed to overcome the existing constraints on such
interactions -- lengthy or unfocused comments, forgotten insights, marginalized
perspectives, groupthink, moderator dominance, etc. Recognizing that the question
of "Internet" and "governance" has been widely discussed,
the concern here would be to respond to the evident inadequacies of the dynamics
of such discussion -- but without inhibiting the flow of that discussion through
alienating rules and excessive moderator intervention. The challenge would be
to discover better ways to reflect and focus incompatible policy insights.
Budget and Timing
The project would use relevant skills of three members of UIA staff at a cost
of 25,000 ECU. It would run over a 6 to 9 month period. The major product would
be a set of operating procedures which would be detailed in a report.
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